OUTCOME-FOCUSED, DATA-DRIVEN
Our deep experience and collaborative approach deliver measurable results.
FROM LEGACY BOTTLENECK TO MODERN PLATFORM
After an organizational redesign, a public e-commerce company discovered their transactions backend was a progress-killing bottleneck preventing business-critical innovation experiments.
We worked with the group’s leadership and several teams to implement a lightweight lean process with a single intake funnel for all requests. We baselined and implemented flow metrics alongside a process for continuous improvement and optimization.
Work-in-progress limits are established, allowing a managed proportion of the group’s capacity to be provisioned toward incremental platform engineering.
500+ new products were created in 60-days via new APIs replacing a laborious, ticket-driven process. In doing so, we validated key architectural patterns to be used by their nascent platform.
48% increase in value delivered by breaking months-long project deliveries into weeks-long value deployments, leading to greater agility in prioritizing work supporting innovation experiments.
>100% reduction in work rollover. Teams stopped starting and started finishing work in their two-week iterations. This capability lets major initiatives be dynamically reprioritized.
FASTER DELIVERY, HIGHER QUALITY, FEWER CONTRACTORS
After several rounds of agile transformation with mediocre results, a large national mortgage service provider switched focus to modernizing product and engineering practices.
We worked with leadership to identify and coach key product and engineering skills. We derived directional measures strongly correlated to desired strategic impacts and outcomes, delivering remarkable results.
67% increase in throughput efficiency by perfecting a lean software delivery process while reducing their contractor workforce by over half.
200% increase in unit test inventory. Replacing brittle end-to-end tests with fast unit tests increased deployment success.
25% reduction in average cycle time. Teams reduced their average work item size, increasing the frequency of feedback and value delivered.
CONTINUOUS DEPLOYMENT AT A GLOBAL SCALE
An international automobile manufacturer needed to replace their cloud platform’s cumbersome legacy release process accommodating regions in the US, Europe, and China.
We employed short experiments and collaborative engineering techniques to build pipeline automation and enable service teams to practice continuous deployment on their own.
6x increase in deployment frequency. Deployments are now completely managed by service teams with minimal oversight.
127% decrease in deployment duration, yielding significantly shorter lead times to test and promote changes into production.
76% decrease in engineering effort. Teams are fully enabled through a self-service DevOps platform.